Please refer to SecureMarket Resource Centre for more information.

Who is eligible to sell through SecureMaket?

Anyone who offers products and services that are not listed in our Prohibited Products List and has registered with us as a Vendor is eligible to sell through SecureMarket. A Vendor can be located in any country around the world, but must adhere to our Validation Criteria.

I use a third party shopping cart on my website. Can I sell through SecureMarket?

Yes, you can. At present, there is seamless support of osCommerce open source shopping cart via a free contribution that can be downloaded from within the Vendor Shell once you register.
Generally, SM selling can be integrated into virtually any shopping cart.

How to start selling?

In order to start selling you have to complete four easy registration steps. Once the registration is complete, you will receive an e-mail with your temporary password, which you will use to setup your own password to access the Vendor Shell.

How much does it cost?

One time sign-up fee $10.00 US! There is no monthly fee, or any other start-up fees! When selling through SecureMarket, a discount of 5.25%* will apply on every sale, and a flat rate of $ 0.45 US per transaction. There are no hidden fees.

*This rate is negotiable based on risk factors and sales volume, provided that the vendor's account is validated. You give us reliable partnership, we give you a lower rate.

How can I pay my sign-up fee?

Registration procedure requires a sign-up fee payment made with your personal credit card. This is the preferred method of payment which will allow the quickest completion of the registration process.

You can also choose to pay by a money order, certified cheque, wire transfer or EFT/ACH direct deposit. If these are your payment choices please contact us at e-mail: service@securemarket.org and we will send you the payment instructions and registration form, which you are required to complete and submit to e-mail: service@securemarket.org or mail to:

SecureMarket Inc.
171 Erskine Ave., Unit 303
Toronto, Ontario, M4P 1Y8
Canada

How do I get paid?

You can choose one of the proposed payment options. If you are a Vendor located in Canada, you can choose to:
a) Receive a direct EFT deposit to your bank account. There are no fees for this payment option.
b) Receive a payment by cheque. A $2.00 USD charge per cheque will apply.

If you are a Vendor located in US, you can choose to:
a) Receive a payment by ACH Direct Deposit to your bank account. There are no fees for this payment option.
b) Receive a payment by cheque. A $3.00 USD charge per cheque will apply.
c) Receive a payment by Wire Transfer. A $30.00 USD fee will apply.

If you are located outside of US or Canada, you can choose to:
a) Receive payment by cheque. A $5.00 USD charge per cheque will apply.
b) Receive payment by Wire Transfer. A $30.00 USD fee will apply.

All of the above mentioned fees go directly to the bank for the transfer services. We do not profit from these fees in any way.

When do I get paid?

We have a flexible payment system for our Vendors. The payment schedule is negotiable and depends on sales volume and Vendor’s request. We propose the following payment periods: weekly, bi-weekly, monthly and bi-monthly.

What are Validation Criteria?

Every new account will be subject to initial check up in order to prevent fraud and get a better understanding of the Vendor’s business. This process will include verbal, virtual and/or physical check–up of the address, country, state, bank information etc. SecureMarket verifies all information about the Vendor in respect to accuracy and veracity. The payment to the Vendor could be delayed until Validation Criteria are satisfied.

What products and services can be sold through SecureMarket?

Your products/services must be legal for sale in all states, provinces, and countries where you have customers. The following restricted products cannot be sold through SecureMarket.

Can SecureMaket be used by non-internet Vendors?

Non-internet Vendors as well as Vendors who do not have an internet store can use our services under similar conditions as Internet Vendors. Such Vendors must register with SecureMarket and adhere to our Validation Criteria. After the registration is complete, non-internet Vendors may start offering their goods/services, in their personalized stores at securemarket.org, accompanied by the Shipping and Return/Refund Policies. Customers may purchase these products through the internet store at securemarket.org.

What if I do not have a website?

Vendors, who do not have a website but have goods or services for sale, can use SecureMarket internet store to sell their products online. Such Vendors must register with SecureMarket and must adhere to our Validation Criteria. After the registration, non-internet Vendors may start offering their goods/services, in their personalized stores at securemarket.org, accompanied by the Shipping and Return/Refund Policies. Customers may purchase these products through the internet store at securemarket.org.

What will the Customers see on their statement?

The bank statement will show securemarket.org every time products or services are purchased from a Vendor via SecureMarket.

What happens when a customer is making a purchase from my website?

The Customer visits your website, selects products and/or services and proceeds to checkout. At that point your Customer enters SSL-encrypted Order Form at securemarket.org. The Customer’s personal and purchasing information security is guaranteed.

The authorization process starts right after the Customer has completed filling out the Order Form. This process includes verification of the submitted payment data and whether the funds required for the purchase are available.

If submitted information is incorrect or the funds are not available, the order will be declined and the Customer will be notified of the reason.

If all of the information is accurate and the funds are available, the Customer is put through to your website.

After the sale has been completed the Customer will receive a receipt via e-mail and you will receive a sales order report. This report is a signal for you to complete the sale.

Simultaneously we start fraud verification process and notify you of the results. In some rare cases we could ask your Customer for additional information. Normally, fraud verification will be completed by the end of the calendar day of purchase. You will be notified immediately should there be a problem associated with the order.

At the same time you are required to have the purchased product available in stock, and deliver it as soon as possible. You are required to cancel the sale if you do not have the product in stock. There will be no penalty for cancellation of a pre-authorized sale with pending completion.

The order will be finalized financially by Our system and normally paid for during the next funds settlement.